At bajibagh, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Six core commitments that define how bajibagh handles your personal information every single day.
All data transmitted between your device and bajibagh servers is encrypted using TLS 1.3. Stored data uses AES-256 encryption so your information is protected at every stage.
Bajibagh does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the bajibagh ecosystem, full stop.
You can access, update, or request deletion of your personal data at any time by contacting our support team. We process all data requests within 30 days.
Identity documents submitted for verification are stored in a separate, access-controlled environment. Only authorised compliance staff can view KYC documents.
Bajibagh never stores your bKash, Nagad, or Rocket PIN or full account credentials. Payment processing is handled by encrypted gateways and we only retain transaction references.
You can opt out of promotional emails and SMS notifications at any time from your account settings or by contacting support. Opting out does not affect your ability to play.
Your privacy matters to us. This Privacy Policy applies to all players who use the bajibagh platform, including the website, mobile app, and any related services. By creating an account or using bajibagh, you agree to the data practices described in this policy.
Bajibagh ("we", "us", "the platform") is committed to protecting the personal information of every player who uses our services. This Privacy Policy explains what data we collect, why we collect it, how we store and protect it, and what rights you have over your own information.
This policy applies to all users of bajibagh.casino and the bajibagh mobile app. It covers data collected when you register an account, make a deposit, play a game, contact support, or simply browse the platform. We encourage you to read this policy in full so you understand exactly how bajibagh handles your personal data.
If you have questions about anything in this policy, our support team is available 24/7 and will be happy to explain anything in more detail.
Bajibagh collects only the data that is necessary to provide our services, verify your identity, process transactions, and keep the platform secure. The categories of personal data we collect are set out in the table below.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number, passport number | Age verification and KYC compliance |
| Contact Data | Mobile number, email address, residential address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account reference, transaction IDs, deposit and withdrawal history | Payment processing and fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring and platform optimisation |
| Usage Data | Games played, bets placed, bonus usage, login history | Responsible gaming monitoring and personalisation |
| Communications Data | Support chat transcripts, email correspondence | Quality assurance and dispute resolution |
Bajibagh collects your personal data through the following channels:
Most of the data we hold about you comes directly from you. This includes the information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
When you use the bajibagh platform, we automatically collect certain technical data about your device and session. This includes your IP address, the type of device and browser you are using, the pages you visit, and how long you spend on each page. This data is collected using cookies and similar tracking technologies — see Section 6 for more details.
In some cases, bajibagh may receive data about you from third parties. For example, our payment processors may share transaction confirmation data with us, and identity verification services may confirm whether the documents you submitted are valid. We do not purchase data lists from marketing companies.
Bajibagh uses your personal data for the following purposes:
Legal basis: Bajibagh processes your personal data on the basis of contractual necessity (to provide our services), legal obligation (to comply with regulations), legitimate interest (to keep the platform secure), and consent (for marketing communications).
Bajibagh does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it.
We share data with trusted third-party service providers who help us operate the platform. These include payment processors, identity verification services, cloud hosting providers, and customer support software providers. All service providers are bound by data processing agreements and are not permitted to use your data for their own purposes.
Bajibagh may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we receive a lawful request or are required to do so by applicable law. We will notify you of any such disclosure where we are legally permitted to do so.
In the event that bajibagh undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.
Bajibagh uses cookies and similar technologies to improve your experience on the platform, keep you logged in, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.
You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bajibagh platform.
Bajibagh retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you.
Bajibagh takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.
Security incident response: In the unlikely event of a data breach that affects your personal information, bajibagh will notify you within 72 hours of becoming aware of the incident, in accordance with applicable data protection laws.
As a bajibagh player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of all personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Request deletion of your data where we no longer have a legal basis to hold it.
Ask us to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest, including direct marketing.
We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, but we will notify you if this is the case. There is no charge for exercising your rights.
Bajibagh does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults only. If we discover that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on bajibagh, please contact us at [email protected] so we can investigate promptly.
Bajibagh may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform at least 7 days before the changes take effect.
The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how bajibagh protects your privacy. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajibagh handles your personal data, please get in touch with our team:
This Privacy Policy was last updated on 1 January 2025. It supersedes all previous versions. For related policies, please see our Terms and Conditions and Responsible Gaming pages.
Bajibagh keeps your data safe so you can focus on what matters — enjoying great games and winning big. Create your free account now and experience a platform that puts players first.